ArticlesA Summary of National Grid’s Report of Winter 2007 and the Outlook for Winter 2008The UKCS supplied 60% of winter 2007’s total demand. There was little change in net UKCS production when compared to winter 2006 despite stronger flows from Barrow and Bacton ... Launch of WINGAS Web Portal With the launch of our Customer Web Portal, we have taken the lead on support services for our customers in the UK market. UK gas customers can now finally have access to their own dedicated energy supply site, where they will find everything relevant for monitoring and managing their energy usage both in terms of consumption and in terms of cost. Introduction of the Excelergy Billing/CRM and Triple Point Trading platforms at HydroWingas After having made a full assessment of available options for a Customer Relationship Management system with a Billing Engine and a Trading System, HydroWingas decided in August 2006 to invest in the Excelergy CRM/Billing system and the Triple Point trading system. The systems will allow HydroWingas to deliver timely and accurate bills and services and manage their relationships with customers through state-of-the-art and flexible automated solutions. HydroWingas is the first user of the Excelergy CRM/billing platform in the UK. Interview by EnergyQuote Interview with HydroWingas' Managing Director Marten Turksema: regarding the companies’ strategy and position within the UK gas market. Strategic shift needed in the UK industrial and commercial gas purchasing HydroWingas Managing Director Marten Turksema explores the opportunities for gas users to optimise their energy portfolio. |

